Have any questions about our products or how they work etc, simply open a chat with us to speak toone of dedicated support team.
Alternatively give us a call on 0121 796 6450 or email online@rp-aquatics.com, where our  staff are more then happy to help.  

We offer free standard delivery on all orders over £50.  This cannot be used in conjunction with any other offer.  Orders below £50 you can select between 1st & 2nd class postage via Royal Mail.  

Yes, we have added an easy instruction to follow on how to regenerate our nitrate remover. Please see the Nitrate Remover page and click on downloads to refer to the regeneration instructions.  

The Ammonia Block is a premium-grade ammonia removal media designed for aquatic applications. It effectively eradicates poisonous ammonia, providing peace of mind for aquarium owners, especially during periods of absence like holidays. Its unique design allows unrestricted flow within the canister filter, promoting bacterial population growth. It's safe to use for all water parameters and lasts up to 12 weeks, making it convenient and efficient for aquarium maintenance.

Using our nitrate remover offers numerous benefits for aquarium enthusiasts. By effectively reducing nitrate levels, our product helps prevent algae growth, improve water clarity, and create a healthier environment for fish, plants, and other aquatic inhabitants. Additionally, it helps maintain optimal water parameters, promoting the overall well-being of aquarium ecosystems.

Our online store is open 24/7, and orders are dispatched same day if received before 3pm.  For technical enquiries or to speak to us, our office opening hours are Mon-Fri 9am-5pm.  

We accept payment from all major debit & credit cards providers including PayPal.  You can also call us on 0121 796 6450 to place an order over the telephone.  

Yes.  We accept returns on all orders within a 14day period.  Please refer to our Returns & Refunds Policy.  

Simply complete the application for a Trade Account to receive up to 60% off retail prices.  Minimum order quantities apply, subject to approval.